Account Deletion Request

Lizzumi (com.lizzumi)

Delete your account in the app

To delete your account and data, follow these steps:

Sign in to the app.
Go to Profile → Settings → Account Settings → Delete Account.
Confirm your identity (enter your password, or sign in with Google again if you use Google Sign-In) and press Delete.

Your account and all data related to it will be permanently deleted.

Can't sign in?

If you don't have access to your email or password and can't sign in, please send a deletion request to the Lizzumi support email: lizzycompany.development@gmail.com

In the body of the email, include the following information:

Full Name: Username: Email Address associated with the account: Reason for Account Deletion:

For your security, please send the request from the email address associated with the account. Upon submission, our team will review your request and process it in accordance with our Privacy Policy.

What data is deleted

Your account and login credentials
All your pet profiles, including names, bios, and profile pictures
Your posts (photos and videos), comments, likes, follows, and bookmarks
Your chat messages and notifications
Your coin balance and prizes

What data may be retained

Purchase records, kept by Google Play and as required for tax and accounting purposes.
Records related to reported abuse or legal requests, where required by law.
Anonymized analytics and crash data that cannot identify you.

Deletion requests sent by email are processed within 30 days.

Please note

By submitting a deletion request, you confirm that you understand the following:

Account deletion is irreversible, and all associated data will be permanently deleted.
You will lose access to all content, messages, and other data associated with your account.
Account deletion may take some time to process.

We will review your request and inform you once the account deletion process is complete.

Lizzumi
Contact: lizzycompany.development@gmail.com