Privacy Policy for Lizzumi
Last updated: October 27, 2026
Welcome to Lizzumi! This Privacy Policy explains what information we collect when you use the Lizzumi mobile app (com.lizzumi), how we use it, who we share it with, and the choices you have regarding your personal information.
1. Information We Collect
1.1 Information You Provide
- Account information: email address, password (stored securely by our authentication provider, never in plain text), and, if you sign in with Google, your Google account name and email.
- Profile information: pet profile names, usernames, bios, and profile pictures.
- Content: photos, videos, captions, comments, likes, follows, and bookmarks.
- Messages: chat messages you send to other users.
- Reports and support requests: information you include when you report content or contact us.
1.2 Information Collected Automatically
- Device and usage information: device type, operating system, app version, IP address, and how you interact with the app.
- Diagnostics: crash logs and app performance data.
- Push notification token: used to deliver notifications to your device.
1.3 Purchases
In-app purchases are processed by Google Play. We receive a confirmation of the purchase (such as the product and order identifier) to credit your account, but we do not receive or store your payment card details.
1.4 Device Permissions
With your permission, the app accesses your camera and photo library only to let you take or select photos and videos to post, and notifications to alert you about activity. You can revoke these permissions at any time in your device settings.
2. How We Use Your Information
2.1 To Provide and Improve the App
We use your information to operate, maintain, and enhance the functionality of the app. This includes personalizing content, analyzing usage patterns, and addressing technical issues.
2.2 Communication
We may use your email address to send you important updates, announcements, or information related to your account, and push notifications to inform you about activity such as new followers, comments, and messages. You can opt out of non-essential communications.
2.3 Safety and Security
We use your information to review reports, enforce our rules and Child Safety Standards, prevent fraud and abuse, and keep our users safe.
2.4 No Advertising
Lizzumi does not display third-party ads and does not collect your device's advertising identifier.
3. Sharing Your Information
3.1 With Other Users
Certain information, such as your username and profile picture, may be visible to other users within the app. Be mindful of the information you choose to share publicly.
3.2 Service Providers
We use trusted third-party services to operate the app. These providers process data on our behalf and according to their own privacy policies:
- Google Firebase (Authentication, Cloud Messaging, Analytics, Crashlytics, Performance Monitoring, Storage) and Google Cloud (hosting and data storage) — Google Privacy Policy
- Google Sign-In (optional sign-in method)
- Google Play Billing (in-app purchases)
- Canny (handling the reports and feedback you send us from the app). When you send a report or feedback, Canny receives your email address and name, your message, and the profile or post you reported — Canny Privacy Policy
- Sentry (error monitoring for our servers). When something goes wrong, Sentry receives technical error details, which can include your user and profile IDs — Sentry Privacy Policy
We do not sell your personal information.
3.3 Legal Compliance
We may share your information when required by law or to protect our rights, property, or safety, or that of our users. This includes reporting child sexual abuse material to the appropriate authorities.
4. Your Choices
4.1 Account Settings
You can review and update your account information through the app settings.
4.2 Communication Preferences
You can choose to receive or opt out of certain communications from us.
4.3 Account Deletion
You can delete your account and all associated data at any time. See our Account Deletion page for instructions.
4.4 Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at the email below. We will respond within the time required by applicable law.
5. Data Retention
We keep your information for as long as your account is active. When you delete your account, your account, profiles, posts, comments, and messages are permanently deleted from our systems. Limited information may be retained where required by law, to resolve disputes, or to enforce our rules (for example, records related to reported abuse). Aggregated or anonymized data that cannot identify you may be kept for analytics.
6. Security
We take reasonable measures to protect your information from unauthorized access or disclosure, including encrypted connections (HTTPS) and secure authentication. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
7. International Data Transfers
Your information may be stored and processed on servers located outside your country, including in the United States, by our service providers. We rely on these providers' safeguards to protect your information.
8. Children's Privacy
Lizzumi is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If we learn that we have collected information from a child below the applicable age, we will delete it. If you believe a child has provided us with personal information, please contact us. See also our Child Safety Standards.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our website or within the app, along with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at lizzycompany.development@gmail.com.
By using Lizzumi, you agree to the terms outlined in this Privacy Policy.